Frutech™ Apple Tree 3+,5+,7+

Frutech™ Return & Refund Policy

Thank you for shopping at Frutech™! We appreciate your business and want to ensure a satisfying shopping experience. This policy outlines the conditions under which you can return an item and receive a refund.

What can be returned?

You may return most new, unopened items sold by Frutech™ within 10 days of delivery for a full refund. Some exceptions may apply, which will be clearly noted on the product page.

Exceptions:

• Non-returnable items: Certain items, such as custom-made products, perishable goods (including seeds and live plants), or opened software cannot be returned.
• Items damaged due to misuse: We cannot accept returns for items damaged due to improper use, negligence, or normal wear and tear.

How to return an item:

Contact Us: Before returning an item, please contact our customer service team by email at [email protected] or by phone at [Phone Number] to initiate a return request.

Return Authorization: You will receive a Return Merchandise Authorization (RMA) number and instructions on where to send your return.

Return Shipping: You are responsible for the cost of returning the item to Frutech™. Please ensure the item is securely packaged to prevent damage during transit.

Refunds:

Once your return is received and inspected, we will send you a confirmation email. Your refund will be processed within [Number] business days to the original payment method used for the purchase.

Late or missing refunds:

If you haven't received your refund after a reasonable amount of time (as specified), please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and still haven't received your refund, please contact us at [email protected].

Warranty:

Many Frutech™ products come with a manufacturer's warranty. Warranty information can be found on the product page or in the product manual. Please refer to the warranty information for details on how to make warranty claims.

Questions?

If you have any questions regarding our return or refund policy, please don't hesitate to contact us at [email protected] or by phone at [Phone Number]. We're here to help!

Additional Notes:

• We reserve the right to modify this return and refund policy at any time.
• Shipping costs are non-refundable unless the return is a result of an error on our part (e.g., incorrect item shipped).

Frutech™ Shipping Information

Frutech™ strives to deliver your orchard establishment supplies efficiently and securely. Here's what you need to know about our shipping process:

Order Processing:

• We aim to process and ship orders within [Number] business days of receiving your order confirmation.
• You'll receive a notification email with tracking information once your order ships.

Shipping Methods:

We offer a variety of shipping methods to meet your needs and budget. Shipping options and estimated delivery times will be displayed during checkout based on your order contents and delivery location.

Shipping Costs:

• Shipping costs are calculated based on the weight, dimensions, and destination of your order. You'll see the total shipping cost before finalizing your purchase.
• Free shipping may be available for orders exceeding a certain amount. Be sure to check our current promotions for details.

International Shipping:

Frutech™ currently ships within country. For international inquiries, please contact us directly at fipl@frutech.in to discuss options and potential shipping costs.

Tracking Your Order:

You can track your order's progress using the tracking number provided in your shipping confirmation email. This link will allow you to see the current location of your package and estimated delivery date.

Delivery:

• Most deliveries will require a signature upon receipt. Please ensure someone is available to sign for the package at the designated delivery address.
• Frutech™ is not responsible for lost or stolen packages after a successful delivery confirmation.

For Your Information:

• We recommend inspecting your package upon arrival. If there is any visible damage, please refuse delivery and contact us immediately at fipl@frutech.in
• Frutech™ is not liable for delays in shipping caused by unforeseen circumstances beyond our control, such as carrier delays, customs clearance, or weather events.

Need Help?

If you have any questions regarding our shipping policy or encounter any issues with your delivery, please don't hesitate to contact our customer service team. We're happy to assist you!

Contact Information:

• fipl@frutech.in